# Travis CI: Major incident: Some build requests are not being triggered.

**Summary:** Travis CI reported a major incident in which some build requests triggered through the API and Git push were not processed. The recorded start was 2022-05-17 06:21 UTC; it was marked resolved at 2022-05-17 03:00 UTC, but duration is unknown. The update said the root cause was still under investigation; no fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2022-05-17 06:21 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/fwqgt19zg8rz](https://stspg.io/fwqgt19zg8rz)
- [Company: Travis CI](https://rewindex.com/company/travis-ci.md)
- Versions: before (none: first archived) → after incident\_version:213/f8kt3hy1g46j@aa38f6f219ee
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Some build requests are not being triggered.
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2022-05-17 06:21 UTC
```

**5. Added: Resolved time**

```diff
+ 2022-05-17 03:00 UTC
```

**6. Added: Update** (resolved) · 2022-05-17 03:00 UTC

```diff
+ Some of the build requests they both triggered with API and Git push operations are not being processed. We are still investigating the root cause behind this issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2022-05-17 06:21 UTC | Major incident: Some build requests are not being triggered. (this change) | outage |

All Travis CI changes: [timeline](https://rewindex.com/company/travis-ci/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/if651dab87da6d7 · Markdown: https://rewindex.com/change/if651dab87da6d7.md · JSON: https://rewindex.com/api/v1/changes/if651dab87da6d7 · Generated 2026-10-18T02:29:22.958Z