# Make: Major incident: Login issues across multiple zones

**Summary:** Make reported a major login outage across multiple zones starting 2026-07-17 10:20 UTC, resolved at 2026-07-17 12:21 UTC, with a reported duration of 2 h 0 min. Scenario executions and webhooks were unaffected; Make applied a fix at 10:27 UTC and monitored results before resolving the incident. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-17 10:20 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/t6bd61bnwrwy](https://stspg.io/t6bd61bnwrwy)
- [Company: Make](https://rewindex.com/company/make.md)
- Versions: before (none: first archived) → after incident\_version:59/xj20n638z2w2@805c9dc7c9a7
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Login issues across multiple zones
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-17 10:20 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-17 12:21 UTC
```

**6. Added: Affected components**

```diff
+ eu1.make.celonis.com, eu1.make.com, eu2.make.com, make.com, us1.make.celonis.com, us1.make.com, us2.make.com, Website - eu1.make.celonis.com, Website - eu1.make.com, Website - eu2.make.com, Website - make.com, Website - us1.make.celonis.com, Website - us1.make.com, Website - us2.make.com
```

**7. Added: Update** (investigating) · 2026-07-17 10:20 UTC

```diff
+ We are currently experiencing a problem with logging in to the make.com. Scenario executions and webhooks are not being affected. We are investigating the cause of the problem.
```

**8. Added: Update** (monitoring) · 2026-07-17 10:27 UTC

```diff
+ Our team has identified an issue and applied the fix, we are monitoring the results.
```

**9. Added: Update** (monitoring) · 2026-07-17 10:27 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**10. Added: Update** (monitoring) · 2026-07-17 10:29 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**11. Added: Update** (resolved) · 2026-07-17 12:21 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-17 10:20 UTC | Major incident: Login issues across multiple zones (this change) | outage |

All Make changes: [timeline](https://rewindex.com/company/make/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/if41944c7f6ea38 · Markdown: https://rewindex.com/change/if41944c7f6ea38.md · JSON: https://rewindex.com/api/v1/changes/if41944c7f6ea38 · Generated 2026-10-18T03:33:59.386Z