# Webflow: Major incident: [RESOLVED] Reports of issues loading the Webflow Canvas and Dashboard

**Summary:** Webflow reported a major outage affecting Webflow Canvas and Dashboard loading, recorded as starting at 2026-03-13 19:59 UTC and resolved at 20:49 UTC (50 min). Its final update stated customers were unable to load both services between 19:28 and 20:20 UTC; a fix was implemented and normal service restored. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-13 19:59 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/t3gbn5466xjv](https://stspg.io/t3gbn5466xjv)
- [Company: Webflow](https://rewindex.com/company/webflow.md)
- Versions: before (none: first archived) → after incident\_version:266/vqsjqz6l7msb@ae08c5a7eb60
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ [RESOLVED] Reports of issues loading the Webflow Canvas and Dashboard
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-13 19:59 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-13 20:49 UTC
```

**6. Added: Affected components**

```diff
+ Dashboard, Webflow Canvas
```

**7. Added: Update** (investigating) · 2026-03-13 19:59 UTC

```diff
+ We’re investigating reports that customers are unable to load the Webflow Canvas. Our team is actively investigating and will share another update as soon as we have more information. We appreciate your patience while we work on this.
```

**8. Added: Update** (investigating) · 2026-03-13 20:14 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (monitoring) · 2026-03-13 20:24 UTC

```diff
+ A fix has been implemented and the Webflow Canvas is loading again for customers. Our team is continuing to monitor the situation closely to ensure everything remains stable. Thank you for your patience while we worked to resolve this issue.
```

**10. Added: Update** (resolved) · 2026-03-13 20:49 UTC

```diff
+ Customers were unable to load Webflow Canvas and the Dashboard between 19:28 and 20:20 UTC. The issue has now been resolved and services are operating normally. Thank you for your patience while we addressed this issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-13 19:59 UTC | Major incident: \[RESOLVED\] Reports of issues loading the Webflow Canvas and Dashboard (this change) | outage |

All Webflow changes: [timeline](https://rewindex.com/company/webflow/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/if3cbf1a630fc43 · Markdown: https://rewindex.com/change/if3cbf1a630fc43.md · JSON: https://rewindex.com/api/v1/changes/if3cbf1a630fc43 · Generated 2026-10-18T03:21:53.625Z