# Statuspage: Major incident: Errors accessing manage portal

**Summary:** Statuspage reported a major incident involving errors accessing the manage portal, starting and resolving at 2022-07-21 17:20 UTC (0 min). The vendor attributed the errors to a recent deploy and restored normal traffic by rolling back to a previous code version. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2022-07-21 17:20 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: http://mstspg.co/75l441z2b2m6](http://mstspg.co/75l441z2b2m6)
- [Company: Statuspage](https://rewindex.com/company/statuspage.md)
- Versions: before (none: first archived) → after incident\_version:291/vst1zm3h3zr7@2691eb93f948
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Errors accessing manage portal
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2022-07-21 17:20 UTC
```

**5. Added: Resolved time**

```diff
+ 2022-07-21 17:20 UTC
```

**6. Added: Update** (resolved) · 2022-07-21 17:20 UTC

```diff
+ A recent deploy was found to contain errors. Our infrastructure has been successfully rolled back to a previous version of the code, and traffic is being served as normal again.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2022-07-21 17:20 UTC | Major incident: Errors accessing manage portal (this change) | outage |

All Statuspage changes: [timeline](https://rewindex.com/company/statuspage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/if355d972da6a79 · Markdown: https://rewindex.com/change/if355d972da6a79.md · JSON: https://rewindex.com/api/v1/changes/if355d972da6a79 · Generated 2026-10-18T02:55:18.728Z