# Orb: Critical incident: Increase rate of API errors

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-07-27 19:51 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/brwjppwhb209](https://stspg.io/brwjppwhb209)
- [Company: Orb](https://rewindex.com/company/orb.md)
- Versions: before (none: first archived) → after incident\_version:752/ybspf8w7hgtv@983384991e43
- Change 1 of 1 for this incident

Incident page (full timeline): [Increase rate of API errors](https://rewindex.com/company/orb/incidents/ybspf8w7hgtv.md)
## What changed

**1. Added: Title**

```diff
+ Increase rate of API errors
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-27 19:51 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-27 20:26 UTC
```

**6. Added: Affected components**

```diff
+ Analytics, API - Analytics, API - Reads, API - Writes, Reads, Writes
```

**7. Added: Update** (investigating) · 2026-07-27 19:51 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (monitoring) · 2026-07-27 19:55 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (monitoring) · 2026-07-27 20:03 UTC

```diff
+ Primary impact was between 19:43 and 19:50 UTC (with partial/intermittent recovery in between those times as well). We will resolve this status page incident within the next hour once we confirm there are no remaining issues.
```

**10. Added: Update** (resolved) · 2026-07-27 20:26 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-27 19:51 UTC | Critical incident: Increase rate of API errors (this change) | critical |

All Orb changes: [timeline](https://rewindex.com/company/orb/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/if350eeab5ef620 · Markdown: https://rewindex.com/change/if350eeab5ef620.md · JSON: https://rewindex.com/api/v1/changes/if350eeab5ef620 · Generated 2026-10-20T00:00:47.860Z