# OVHcloud: Major incident: [Global][Collaborative Solutions] - Zimbra incident notification

> Major incident: [Global][Collaborative Solutions] - Zimbra incident notification. Detected 2026-11-10 by Rewindex: what changed on OVHcloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/if32016c07f68e6
Last updated: 2026-11-10T00:53:48Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-11-10 00:52 UTC · Detected: 2026-11-10 00:53 UTC
- [Source: https://web-cloud.status-ovhcloud.com/incidents/hp9gkf660b5p](https://web-cloud.status-ovhcloud.com/incidents/hp9gkf660b5p)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)
- Versions: before (none: first archived) → after incident\_version:765/hp9gkf660b5p@6af0c2e816b4
- Change 1 of 2 for this incident

Incident page (full timeline): [\[Global\]\[Collaborative Solutions\] - Zimbra incident notification](https://rewindex.com/company/ovhcloud/incidents/hp9gkf660b5p.md)
## What changed

**1. Added: Title**

```diff
+ [Global][Collaborative Solutions] - Zimbra incident notification
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-11-10 00:52 UTC
```

**5. Added: Affected components**

```diff
+ Collaborative solutions || Zimbra - Web Access
```

**6. Added: Update** (identified) · 2026-11-10 00:47 UTC

```diff
+ We are currently experiencing an incident affecting our Collaborative Solutions offering. The root cause has been identified. Please find the details of this incident below : Start time : 09/11/2026 19:00 UTC Impacted Service(s) : Access to Zimbra mailboxes and webmail is temporarily unavailable. Customers Impact : Some customers are temporarily unable to access their mailboxes Root Cause : This incident is caused by a hardware issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-10 00:52 UTC | Major incident: \[Global\]\[Collaborative Solutions\] - Zimbra incident notification (this change) | outage |
| 2026-11-10 02:13 UTC | [Incident updated: \[Global\]\[Collaborative Solutions\] - Zimbra incident notification](https://rewindex.com/change/raf45d563cb66e6.md) | Normal progress |

Next: [change](https://rewindex.com/change/raf45d563cb66e6.md) · All OVHcloud changes: [timeline](https://rewindex.com/company/ovhcloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: [Global][Collaborative Solutions] - Zimbra incident notification on OVHcloud’s status page, changed 2026-11-10 00:52 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/if32016c07f68e6
- Citation: OVHcloud, “Major incident: [Global][Collaborative Solutions] - Zimbra incident notification” (2026-11-10 00:52 UTC). Archived by Rewindex: https://rewindex.com/change/if32016c07f68e6 (CC BY 4.0).
- Markdown link: `[OVHcloud: Major incident: GlobalCollaborative Solutions - Zimbra incident notification (2026-11-10)](https://rewindex.com/change/if32016c07f68e6)`


---
Canonical: https://rewindex.com/change/if32016c07f68e6 · Markdown: https://rewindex.com/change/if32016c07f68e6.md · JSON: https://rewindex.com/api/v1/changes/if32016c07f68e6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:33:26.391Z