# Okta: Major incident: Paylocity Import Issue

> Major incident: Paylocity Import Issue. Detected 2026-11-04 by Rewindex: what changed on Okta’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/if2299fff7f8634
Last updated: 2026-11-04T09:08:41Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-11-19 19:56 UTC · Detected: 2026-11-04 09:08 UTC
- [Source: https://status.okta.com/\#incident/a9C4z000001BZecEAG](https://status.okta.com/#incident/a9C4z000001BZecEAG)
- [Company: Okta](https://rewindex.com/company/okta.md)
- Versions: before (none: first archived) → after incident\_version:314/I-8920@cc9cc14760ce
- Change 1 of 1 for this incident

Incident page (full timeline): [Paylocity Import Issue](https://rewindex.com/company/okta/incidents/I-8920.md)
## What changed

**1. Added: Title**

```diff
+ Paylocity Import Issue
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-11-19 19:56 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-11-19 00:00 UTC
```

**6. Added: Affected components**

```diff
+ Cell okta.com:1, Cell okta.com:11, Cell okta.com:12, Cell okta.com:14, Cell okta.com:16, Cell okta.com:17, Cell okta.com:2, Cell okta.com:3, Cell okta.com:4, Cell okta.com:6, Cell okta.com:7, Cell okta.com:8, Cell okta.com:9, Cell okta-emea.com:1, Cell oktapreview.com:1, Cell oktapreview.com:2, Cell oktapreview.com:3, Third Party
```

**7. Added: Update** (resolved) · 2025-09-10 19:48 UTC

```diff
+ At 8:40am on November 19th PST, the OIN team became aware of an Import issue with the Paylocity OIN integration affecting customers on all cells of the Okta Workforce Identity Cloud environment. During this time customers may experience import roadblocks. Okta recommends not running imports from Paylocity during this investigation.  Okta Engineering is investigating and working to resolve this as quickly as possible. We’ll provide an update in 30 minutes, or sooner if additional information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-11-19 19:56 UTC | Major incident: Paylocity Import Issue (this change) | outage |

All Okta changes: [timeline](https://rewindex.com/company/okta/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Paylocity Import Issue on Okta’s status page, changed 2024-11-19 19:56 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/if2299fff7f8634
- Citation: Okta, “Major incident: Paylocity Import Issue” (2024-11-19 19:56 UTC). Archived by Rewindex: https://rewindex.com/change/if2299fff7f8634 (CC BY 4.0).
- Markdown link: `[Okta: Major incident: Paylocity Import Issue (2024-11-19)](https://rewindex.com/change/if2299fff7f8634)`


---
Canonical: https://rewindex.com/change/if2299fff7f8634 · Markdown: https://rewindex.com/change/if2299fff7f8634.md · JSON: https://rewindex.com/api/v1/changes/if2299fff7f8634 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:32:53.679Z