# FireHydrant: Critical incident: Degraded availability in Fastly's Newark (EWR) region

> Critical incident: Degraded availability in Fastly's Newark (EWR) region. Detected 2026-11-04 by Rewindex: what changed on FireHydrant’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/if19c92d62ddb31
Last updated: 2026-11-04T09:08:40Z

**Summary:** _summary pending_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2024-07-08 18:27 UTC · Detected: 2026-11-04 09:08 UTC
- [Source: https://status.firehydrant.com/incidents/b5614a39-5467-4df9-b70a-59a79501cdba](https://status.firehydrant.com/incidents/b5614a39-5467-4df9-b70a-59a79501cdba)
- [Company: FireHydrant](https://rewindex.com/company/firehydrant.md)
- Versions: before (none: first archived) → after incident\_version:277/b5614a39-5467-4df9-b70a-59a79501cdba@4c6bfc86e360
- Change 1 of 1 for this incident

Incident page (full timeline): [Degraded availability in Fastly's Newark (EWR) region](https://rewindex.com/company/firehydrant/incidents/b5614a39-5467-4df9-b70a-59a79501cdba.md)
## What changed

**1. Added: Title**

```diff
+ Degraded availability in Fastly's Newark (EWR) region
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-07-08 18:27 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-07-08 19:47 UTC
```

**6. Added: Update** · 2024-07-08 18:30 UTC

```diff
+ We are currently being impacted by degraded availability in Fastly's Newark (EWR) region. We are monitoring Fastly's availability here: https://www.fastlystatus.com/incident/376675
```

**7. Added: Update** · 2024-07-08 18:34 UTC

```diff
+ We are currently investigating an incident impacting the availability of our services in Fastly's Newark (EWR) region. Customers may experience delays, performance issues, or difficulties in accessing our services if based in this region. We understand the impact this may have on your business operations and are monitoring the situation closely on Fastly's status page: https://www.fastlystatus.com/incident/376675
```

**8. Added: Update** · 2024-07-08 19:00 UTC

```diff
+ We are continuing to monitor the ongoing degraded availability in Fastly's Newark (EWR) region. Customers in that area and the east coast in general may be experiencing degraded availability of FireHydrant's services in their web browser. Access to FireHydrant via Slack and Microsoft Teams remains stable, and we recommend using FireHydrant from their installed chat integration.
```

**9. Added: Update** · 2024-07-08 19:17 UTC

```diff
+ We are seeing signs of recovery. We are continuing to monitor the ongoing degraded availability in Fastly's Newark (EWR) region
```

**10. Added: Update** · 2024-07-08 19:47 UTC

```diff
+ Impacted services are now operating normally.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-07-08 18:27 UTC | Critical incident: Degraded availability in Fastly's Newark (EWR) region (this change) | degradation |

All FireHydrant changes: [timeline](https://rewindex.com/company/firehydrant/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Critical incident: Degraded availability in Fastly's Newark (EWR) region on FireHydrant’s status page, changed 2024-07-08 18:27 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/if19c92d62ddb31
- Citation: FireHydrant, “Critical incident: Degraded availability in Fastly's Newark (EWR) region” (2024-07-08 18:27 UTC). Archived by Rewindex: https://rewindex.com/change/if19c92d62ddb31 (CC BY 4.0).
- Markdown link: `[FireHydrant: Critical incident: Degraded availability in Fastly's Newark (EWR) region (2024-07-08)](https://rewindex.com/change/if19c92d62ddb31)`


---
Canonical: https://rewindex.com/change/if19c92d62ddb31 · Markdown: https://rewindex.com/change/if19c92d62ddb31.md · JSON: https://rewindex.com/api/v1/changes/if19c92d62ddb31 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:32:51.758Z