# Mux: Major incident: RTMP and SRT live streams disconnection

> Major incident: RTMP and SRT live streams disconnection. Detected 2026-11-04 by Rewindex: what changed on Mux’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/if11832bb326387
Last updated: 2026-11-04T18:13:45Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-11-04 18:10 UTC · Detected: 2026-11-04 18:13 UTC
- [Source: https://status.mux.com/incidents/71k8gyf1mzdq](https://status.mux.com/incidents/71k8gyf1mzdq)
- [Company: Mux](https://rewindex.com/company/mux.md)
- Versions: before (none: first archived) → after incident\_version:197/71k8gyf1mzdq@47900ddca24a
- Change 1 of 3 for this incident

Incident page (full timeline): [RTMP and SRT live streams disconnection](https://rewindex.com/company/mux/incidents/71k8gyf1mzdq.md)
## What changed

**1. Added: Title**

```diff
+ RTMP and SRT live streams disconnection
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-11-04 18:10 UTC
```

**5. Added: Affected components**

```diff
+ Mux Video - Live
```

**6. Added: Update** (identified) · 2026-11-04 18:10 UTC

```diff
+ We have experienced a small number of RTMP and SRT live streams disconnecting; most reconnected automatically within minutes. We have identified the likely cause and are working on a fix to prevent recurrence.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-04 18:10 UTC | Major incident: RTMP and SRT live streams disconnection (this change) | major |
| 2026-11-04 19:13 UTC | [Incident updated: RTMP and SRT live streams disconnection](https://rewindex.com/change/r2e9d62e7d78efb.md) |  |
| 2026-11-04 19:23 UTC | [Incident updated: RTMP and SRT live streams disconnection](https://rewindex.com/change/rb2ff172bf52b1d.md) |  |

Next: [change](https://rewindex.com/change/r2e9d62e7d78efb.md) · All Mux changes: [timeline](https://rewindex.com/company/mux/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: RTMP and SRT live streams disconnection on Mux’s status page, changed 2026-11-04 18:10 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/if11832bb326387
- Citation: Mux, “Major incident: RTMP and SRT live streams disconnection” (2026-11-04 18:10 UTC). Archived by Rewindex: https://rewindex.com/change/if11832bb326387 (CC BY 4.0).
- Markdown link: `[Mux: Major incident: RTMP and SRT live streams disconnection (2026-11-04)](https://rewindex.com/change/if11832bb326387)`


---
Canonical: https://rewindex.com/change/if11832bb326387 · Markdown: https://rewindex.com/change/if11832bb326387.md · JSON: https://rewindex.com/api/v1/changes/if11832bb326387 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T22:39:20.001Z