# Confluence: Major incident: Users facing errors when attempting to view Calendars in Confluence

**Summary:** Confluence reported a major View Content incident: users received errors viewing Calendars on Confluence Cloud pages, starting 2026-05-27 06:03 UTC and resolved at 2026-05-27 07:48 UTC (1 h 45 min). Its final update reported user impact between 00:50 UTC and 07:30 UTC on 27 May 2026; engineers identified and resolved the underlying issue. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-05-27 06:03 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/1jdhk42rgq80](https://stspg.io/1jdhk42rgq80)
- [Company: Confluence](https://rewindex.com/company/confluence.md)
- Versions: before (none: first archived) → after incident\_version:98/f57nlkkxp613@d844e50c0ebd
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Users facing errors when attempting to view Calendars in Confluence
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-27 06:03 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-27 07:48 UTC
```

**6. Added: Affected components**

```diff
+ View Content
```

**7. Added: Update** (investigating) · 2026-05-27 06:03 UTC

```diff
+ We are investigating an issue where customers attempting to view Calendars receive an error message on Confluence Cloud pages.  Our engineering team is actively investigating and working toward a resolution. We will provide an update within an hour or as more information becomes available.
```

**8. Added: Update** (identified) · 2026-05-27 07:06 UTC

```diff
+ Our teams have identified the root cause and are in process of deploying a fix. We will share further updates in next 1 hours, or sooner if we have any meaningful developments to report.
```

**9. Added: Update** (resolved) · 2026-05-27 07:48 UTC

```diff
+ Between 00:50 UTC and 07:30 UTC on 27 May 2026, some users were facing errors when attempting to view Calendars in Confluence. Our engineering team identified and resolved the underlying issue, and this incident has been fully restored.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-27 06:03 UTC | Major incident: Users facing errors when attempting to view Calendars in Confluence (this change) | outage |

All Confluence changes: [timeline](https://rewindex.com/company/confluence/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/if0c2dc24d5ab6f · Markdown: https://rewindex.com/change/if0c2dc24d5ab6f.md · JSON: https://rewindex.com/api/v1/changes/if0c2dc24d5ab6f · Generated 2026-10-18T02:54:43.606Z