# LogRocket: Major incident: Ingestion Instability

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-06-21 15:00 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/grsgmbb9l1vs](https://stspg.io/grsgmbb9l1vs)
- [Company: LogRocket](https://rewindex.com/company/logrocket.md)
- Versions: before (none: first archived) → after incident\_version:54/0cdxgf83x80d@6577989b1522
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Ingestion Instability
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-06-21 15:00 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-06-21 18:22 UTC
```

**6. Added: Affected components**

```diff
+ Session Collection
```

**7. Added: Update** (investigating) · 2024-06-21 15:00 UTC

```diff
+ We are investigating instability in our ingestion endpoints.
```

**8. Added: Update** (monitoring) · 2024-06-21 15:57 UTC

```diff
+ Ingestion has stabilized, we are continuing to monitor the recovery.
```

**9. Added: Update** (monitoring) · 2024-06-21 17:21 UTC

```diff
+ We are continuing to work down a backlog of ingestion from the initial outage, but have otherwise recovered from the outage.
```

**10. Added: Update** (resolved) · 2024-06-21 18:22 UTC

```diff
+ The backlog has fully recovered.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-06-21 15:00 UTC | Major incident: Ingestion Instability (this change) | outage |

All LogRocket changes: [timeline](https://rewindex.com/company/logrocket/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/if002af15539a64 · Markdown: https://rewindex.com/change/if002af15539a64.md · JSON: https://rewindex.com/api/v1/changes/if002af15539a64 · Generated 2026-10-18T00:38:40.530Z