# Brex: Critical incident: Dashboard unavailable

**Summary:** Brex’s Dashboard was unavailable in an incident rated critical, starting 2026-04-02 15:17 UTC and resolved at 2026-04-02 16:02 UTC, with a computed duration of 44 min. Brex reported availability had recovered at 2026-04-02 15:18 UTC and continued monitoring until resolution; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-04-02 15:17 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/md0yl5zv4mrq](https://stspg.io/md0yl5zv4mrq)
- [Company: Brex](https://rewindex.com/company/brex.md)
- Versions: before (none: first archived) → after incident\_version:217/k32zb88x2vzw@fd40f1394349
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Dashboard unavailable
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-02 15:17 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-02 16:02 UTC
```

**6. Added: Affected components**

```diff
+ Dashboard
```

**7. Added: Update** (investigating) · 2026-04-02 15:17 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (monitoring) · 2026-04-02 15:18 UTC

```diff
+ Dashboard availability has recovered and we are continuing to monitor resolution.
```

**9. Added: Update** (resolved) · 2026-04-02 16:02 UTC

```diff
+ We have resolved the issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-02 15:17 UTC | Critical incident: Dashboard unavailable (this change) | outage |

All Brex changes: [timeline](https://rewindex.com/company/brex/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/iee6e1c8c84a7ff · Markdown: https://rewindex.com/change/iee6e1c8c84a7ff.md · JSON: https://rewindex.com/api/v1/changes/iee6e1c8c84a7ff · Generated 2026-10-18T01:54:22.616Z