# Starburst: Major incident: Unable to Access Cluster Activity in Galaxy UI

> Major incident: Unable to Access Cluster Activity in Galaxy UI. Detected 2026-11-04 by Rewindex: what changed on Starburst’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/iedd83e7ef7fb15
Last updated: 2026-11-04T08:23:49Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-14 20:06 UTC · Detected: 2026-11-04 08:23 UTC
- [Source: https://status.galaxy.starburst.io/incidents/gpr6z1pntqyg](https://status.galaxy.starburst.io/incidents/gpr6z1pntqyg)
- [Company: Starburst](https://rewindex.com/company/starburst.md)
- Versions: before (none: first archived) → after incident\_version:165/gpr6z1pntqyg@1fbb88f58d89
- Change 1 of 1 for this incident

Incident page (full timeline): [Unable to Access Cluster Activity in Galaxy UI](https://rewindex.com/company/starburst/incidents/gpr6z1pntqyg.md)
## What changed

**1. Added: Title**

```diff
+ Unable to Access Cluster Activity in Galaxy UI
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-14 20:06 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-14 20:06 UTC
```

**6. Added: Affected components**

```diff
+ Starburst Galaxy UI
```

**7. Added: Update** (investigating) · 2026-09-14 17:09 UTC

```diff
+ We are investigating an issue where users viewing Cluster Activity for a running cluster are redirected to an authentication page and cannot proceed. This is limited to the Cluster Activity view in the Galaxy UI; running queries and other cluster operations are not affected. We'll post updates as we learn more.
```

**8. Added: Update** (investigating) · 2026-09-14 17:09 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (identified) · 2026-09-14 18:58 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**10. Added: Update** (monitoring) · 2026-09-14 19:26 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**11. Added: Update** (resolved) · 2026-09-14 20:06 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-14 20:06 UTC | Major incident: Unable to Access Cluster Activity in Galaxy UI (this change) | outage |

All Starburst changes: [timeline](https://rewindex.com/company/starburst/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Unable to Access Cluster Activity in Galaxy UI on Starburst’s status page, changed 2026-09-14 20:06 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/iedd83e7ef7fb15
- Citation: Starburst, “Major incident: Unable to Access Cluster Activity in Galaxy UI” (2026-09-14 20:06 UTC). Archived by Rewindex: https://rewindex.com/change/iedd83e7ef7fb15 (CC BY 4.0).
- Markdown link: `[Starburst: Major incident: Unable to Access Cluster Activity in Galaxy UI (2026-09-14)](https://rewindex.com/change/iedd83e7ef7fb15)`


---
Canonical: https://rewindex.com/change/iedd83e7ef7fb15 · Markdown: https://rewindex.com/change/iedd83e7ef7fb15.md · JSON: https://rewindex.com/api/v1/changes/iedd83e7ef7fb15 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:16:35.417Z