# Vanta: Major incident: Sync operations failing for GCP Firestore

**Summary:** Vanta reported a major incident with GCP Firestore sync operations: syncs for GCP Firebase projects and databases failed, leaving some resource data stale in the Vanta app. It started at 2026-09-09 19:56 UTC and was resolved at 2026-09-10 21:36 UTC, lasting 25 h 39 min; Vanta worked with the GCP team but stated no cause or specific fix. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-09 19:56 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/f31q4y170gs8](https://stspg.io/f31q4y170gs8)
- [Company: Vanta](https://rewindex.com/company/vanta.md)
- Versions: before (none: first archived) → after incident\_version:322/ppsqzhckkcz2@329e089cd7ea
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Sync operations failing for GCP Firestore
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-09 19:56 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-10 21:36 UTC
```

**6. Added: Affected components**

```diff
+ 3rd Party Integrations, Vanta Integrations - 3rd Party Integrations
```

**7. Added: Update** (identified) · 2026-09-09 19:56 UTC

```diff
+ We are aware of an issue causing sync operations to fail for GCP Firebase projects and databases, leading to some stale resource data in the Vanta app. We are working with the GCP team to resolve the issue.
```

**8. Added: Update** (identified) · 2026-09-10 15:12 UTC

```diff
+ We are continuing to work with the GCP team to resolve the issue causing sync operations to fail for GCP Firebase projects and databases, resulting in stale resource data in the Vanta app.
```

**9. Added: Update** (identified) · 2026-09-10 21:35 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**10. Added: Update** (resolved) · 2026-09-10 21:36 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-09 19:56 UTC | Major incident: Sync operations failing for GCP Firestore (this change) | outage |

All Vanta changes: [timeline](https://rewindex.com/company/vanta/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/iedbe7bfbebb0a0 · Markdown: https://rewindex.com/change/iedbe7bfbebb0a0.md · JSON: https://rewindex.com/api/v1/changes/iedbe7bfbebb0a0 · Generated 2026-10-18T02:54:10.338Z