# Typeform: Critical incident: Typeform Builder - Can't create or edit typeforms

**Summary:** Typeform reported a critical Builder outage affecting users creating or editing typeforms. The incident started at 2026-01-20 14:57 UTC and was resolved at 2026-01-20 15:07 UTC, lasting 10 min; Typeform said a fix was implemented and a problem investigation would follow. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-01-20 14:57 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/2r9c39xntzb6](https://stspg.io/2r9c39xntzb6)
- [Company: Typeform](https://rewindex.com/company/typeform.md)
- Versions: before (none: first archived) → after incident\_version:264/2pmyxt0p4g1x@ee56a0ad1ea9
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Typeform Builder - Can't create or edit typeforms
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-20 14:57 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-20 15:07 UTC
```

**6. Added: Affected components**

```diff
+ Builder / Create UI - Form creation, Form creation
```

**7. Added: Update** (identified) · 2026-01-20 14:57 UTC

```diff
+ We have identified errors impacting the Typeform builder. Users creating or editing typeforms may be impacted. We are working on resolution with high priority.  Next update in ~30 minutes or as soon as it's available. REF: ZD 922309
```

**8. Added: Update** (resolved) · 2026-01-20 15:07 UTC

```diff
+ We are glad to inform you that the fix has been implemented and the incident resolved. The incident occurred today between 2:46 PM and 3:44 PM GMT+1. We will run a problem investigation to understand what happened and how to prevent it from happening again.  Thanks for your understanding & sorry for any inconvenience this has caused.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-20 14:57 UTC | Critical incident: Typeform Builder - Can't create or edit typeforms (this change) | outage |

All Typeform changes: [timeline](https://rewindex.com/company/typeform/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/iec39c7f9469f19 · Markdown: https://rewindex.com/change/iec39c7f9469f19.md · JSON: https://rewindex.com/api/v1/changes/iec39c7f9469f19 · Generated 2026-10-18T00:39:31.455Z