# Zendesk: Major incident: US-East degraded traffic

**Summary:** _summary pending_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-10-23 15:41 UTC · Detected: 2026-10-23 16:13 UTC
- [Source: https://status.zendesk.com/incidents/10473](https://status.zendesk.com/incidents/10473)
- [Company: Zendesk](https://rewindex.com/company/zendesk.md)
- Versions: before (none: first archived) → after incident\_version:332/10473@85c770097766
- Change 1 of 2 for this incident

Incident page (full timeline): [US-East degraded traffic](https://rewindex.com/company/zendesk/incidents/10473.md)
## What changed

**1. Added: Title**

```diff
+ US-East degraded traffic
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-23 15:41 UTC
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 15:41 UTC | Major incident: US-East degraded traffic (this change) | degradation |
| 2026-10-23 17:03 UTC | [Incident updated: US-East degraded traffic](https://rewindex.com/change/rcac49950d39211.md) | Normal progress |

Next: [change](https://rewindex.com/change/rcac49950d39211.md) · All Zendesk changes: [timeline](https://rewindex.com/company/zendesk/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/iec05a5f2c1753f · Markdown: https://rewindex.com/change/iec05a5f2c1753f.md · JSON: https://rewindex.com/api/v1/changes/iec05a5f2c1753f · Generated 2026-10-24T12:03:44.830Z