# LlamaIndex: Major incident: Increase parse v2 and extract latency

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-03-11 20:43 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://stspg.io/tfr7fdpwh7sx](https://stspg.io/tfr7fdpwh7sx)
- [Company: LlamaIndex](https://rewindex.com/company/llamaindex.md)
- Versions: before (none: first archived) → after incident\_version:680/jb9qpwr74v7v@c5b3b506b525
- Change 1 of 1 for this incident

Incident page (full timeline): [Increase parse v2 and extract latency](https://rewindex.com/company/llamaindex/incidents/jb9qpwr74v7v.md)
## What changed

**1. Added: Title**

```diff
+ Increase parse v2 and extract latency
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-11 20:43 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-11 22:22 UTC
```

**6. Added: Affected components**

```diff
+ LlamaParse API, LlamaParse (Global) - LlamaParse API
```

**7. Added: Update** (investigating) · 2026-03-11 20:43 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (investigating) · 2026-03-11 21:41 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (investigating) · 2026-03-11 21:41 UTC

```diff
+ We are continuing to investigate this issue.
```

**10. Added: Update** (monitoring) · 2026-03-11 22:13 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**11. Added: Update** (resolved) · 2026-03-11 22:22 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-11 20:43 UTC | Major incident: Increase parse v2 and extract latency (this change) | major |

All LlamaIndex changes: [timeline](https://rewindex.com/company/llamaindex/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/iebfc65f5c92067 · Markdown: https://rewindex.com/change/iebfc65f5c92067.md · JSON: https://rewindex.com/api/v1/changes/iebfc65f5c92067 · Generated 2026-10-20T00:01:09.422Z