# Convex: Major incident: Code Deployment Degraded

**Summary:** Convex reported a major degradation affecting Development Services - Authoring APIs, Free & Starter: some AWS calls to deploy customer code failed, and provisioning new preview deployments was impacted; live production traffic was unaffected. The incident ran from 2025-11-14 21:29 UTC to 2025-11-15 00:42 UTC (3 h 13 min); Convex deployed a fix and reported falling error rates. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-11-14 21:29 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/f28t25ndrysn](https://stspg.io/f28t25ndrysn)
- [Company: Convex](https://rewindex.com/company/convex.md)
- Versions: before (none: first archived) → after incident\_version:140/1y7hbl2zzsq9@7244faf516d6
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Code Deployment Degraded
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-11-14 21:29 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-11-15 00:42 UTC
```

**6. Added: Affected components**

```diff
+ Development Services - Authoring APIs, Free & Starter
```

**7. Added: Update** (investigating) · 2025-11-14 21:29 UTC

```diff
+ Some calls to AWS to deploy new versions of customer code are failing. Provisioning new preview deployments is also impacted. Live production traffic is unaffected.
```

**8. Added: Update** (investigating) · 2025-11-14 21:29 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (monitoring) · 2025-11-14 23:05 UTC

```diff
+ We have deployed a fix and error rates are falling.
```

**10. Added: Update** (resolved) · 2025-11-15 00:42 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-11-14 21:29 UTC | Major incident: Code Deployment Degraded (this change) | degradation |

All Convex changes: [timeline](https://rewindex.com/company/convex/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ieb98e1bb9d250e · Markdown: https://rewindex.com/change/ieb98e1bb9d250e.md · JSON: https://rewindex.com/api/v1/changes/ieb98e1bb9d250e · Generated 2026-10-18T03:55:38.977Z