# Doppler: Critical incident: All services returning 404

**Summary:** Doppler reported a critical outage with all services returning 404, affecting the API (api.doppler.com) and Dashboard (dashboard.doppler.com). It started at 2021-11-16 17:39 UTC and was resolved at 2021-11-16 18:19 UTC, lasting 39 min. Doppler said it appeared related to a larger Google outage; services were coming back online by 18:09 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2021-11-16 17:39 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/7wc9m88cxyd9](https://stspg.io/7wc9m88cxyd9)
- [Company: Doppler](https://rewindex.com/company/doppler.md)
- Versions: before (none: first archived) → after incident\_version:308/2jvkj21424l7@63a2c77c9b3a
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ All services returning 404
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2021-11-16 17:39 UTC
```

**5. Added: Resolved time**

```diff
+ 2021-11-16 18:19 UTC
```

**6. Added: Affected components**

```diff
+ API (api.doppler.com), Dashboard (dashboard.doppler.com)
```

**7. Added: Update** (investigating) · 2021-11-16 17:39 UTC

```diff
+ This appears to be due to a larger Google outage. We are in contact with Google support and are monitoring their status page.
```

**8. Added: Update** (monitoring) · 2021-11-16 18:09 UTC

```diff
+ The services are now coming back online. We are continuing to monitor.
```

**9. Added: Update** (resolved) · 2021-11-16 18:19 UTC

```diff
+ This incident has been resolved. https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2021-11-16 17:39 UTC | Critical incident: All services returning 404 (this change) | outage |

All Doppler changes: [timeline](https://rewindex.com/company/doppler/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ieae8c970277994 · Markdown: https://rewindex.com/change/ieae8c970277994.md · JSON: https://rewindex.com/api/v1/changes/ieae8c970277994 · Generated 2026-10-18T03:55:52.563Z