# Wix: Major incident: RESOLVED: Issues affecting Wix Pro Galleries and Media Uploads

**Summary:** Wix reported a major incident affecting Wix Pro Galleries and Media Uploads, with Photo Albums and Pro Gallery components listed as affected. It started at 2026-04-02 10:11 UTC and was resolved at 2026-04-02 11:45 UTC, lasting 1 h 34 min; Wix identified the issue and implemented a fix, but did not state a cause. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-04-02 10:11 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/1x6zm5npf4ff](https://stspg.io/1x6zm5npf4ff)
- [Company: Wix](https://rewindex.com/company/wix.md)
- Versions: before (none: first archived) → after incident\_version:267/jlyhy0xn8lk1@896db11adff5
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ RESOLVED: Issues affecting Wix Pro Galleries and Media Uploads
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-02 10:11 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-02 11:45 UTC
```

**6. Added: Affected components**

```diff
+ Photo Albums, Photography - Photo Albums, Photography - Pro Gallery, Pro Gallery
```

**7. Added: Update** (investigating) · 2026-04-02 10:04 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (investigating) · 2026-04-02 10:11 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (investigating) · 2026-04-02 11:10 UTC

```diff
+ Our engineers are continuing to investigate this issue.
```

**10. Added: Update** (investigating) · 2026-04-02 11:21 UTC

```diff
+ We are continuing to investigate this issue.
```

**11. Added: Update** (identified) · 2026-04-02 11:35 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**12. Added: Update** (identified) · 2026-04-02 11:42 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**13. Added: Update** (resolved) · 2026-04-02 11:45 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-02 10:11 UTC | Major incident: RESOLVED: Issues affecting Wix Pro Galleries and Media Uploads (this change) | outage |

All Wix changes: [timeline](https://rewindex.com/company/wix/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/iea3fc211bbd1bc · Markdown: https://rewindex.com/change/iea3fc211bbd1bc.md · JSON: https://rewindex.com/api/v1/changes/iea3fc211bbd1bc · Generated 2026-10-18T02:54:12.769Z