# Aptible: Major incident: Long load balancer registration times

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2024-10-22 18:27 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/6dm0ykw9dmr1](https://stspg.io/6dm0ykw9dmr1)
- [Company: Aptible](https://rewindex.com/company/aptible.md)
- Versions: before (none: first archived) → after incident\_version:725/7jq258vtkqcy@485df91cb35b
- Change 1 of 1 for this incident

Incident page (full timeline): [Long load balancer registration times](https://rewindex.com/company/aptible/incidents/7jq258vtkqcy.md)
## What changed

**1. Added: Title**

```diff
+ Long load balancer registration times
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-10-22 18:27 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-10-22 18:51 UTC
```

**6. Added: Affected components**

```diff
+ api.aptible.com
```

**7. Added: Update** (identified) · 2024-10-22 18:27 UTC

```diff
+ We are experiencing longer than usual Route53 change times, and some operations are unable to Rollback gracefully. In order to prevent resources from reaching a failed state where the DNS is not properly configured, we are blocking creation of new operations on the platform. We will update soon with additional information.
```

**8. Added: Update** (resolved) · 2024-10-22 18:51 UTC

```diff
+ AWS has indicated that the underlying issue has been resolved, and our monitoring indicates it is safe to run operations again. All inconsistencies impacting customer apps or databases (there were only 4 impacted resources) have been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-10-22 18:27 UTC | Major incident: Long load balancer registration times (this change) | major |

All Aptible changes: [timeline](https://rewindex.com/company/aptible/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ie9af198d2cc458 · Markdown: https://rewindex.com/change/ie9af198d2cc458.md · JSON: https://rewindex.com/api/v1/changes/ie9af198d2cc458 · Generated 2026-10-20T00:01:01.662Z