# Discord: Major incident: API errors affecting message sends, session starts, and billing operations

**Summary:** Discord reported a major API outage affecting message sends, session starts, and billing operations for a subset of users. It started at 2026-05-22 01:55 UTC and was resolved at 2026-05-22 03:39 UTC, lasting 1 h 44 min. Discord said it applied a fix and was seeing recovery across its systems. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-05-22 01:55 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/5xc5drn5x1p8](https://stspg.io/5xc5drn5x1p8)
- [Company: Discord](https://rewindex.com/company/discord.md)
- Versions: before (none: first archived) → after incident\_version:99/vrdywypml5lf@6dd98e5f9571
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ API errors affecting message sends, session starts, and billing operations
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-22 01:55 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-22 03:39 UTC
```

**6. Added: Affected components**

```diff
+ API
```

**7. Added: Update** (identified) · 2026-05-22 01:55 UTC

```diff
+ We're aware of an issue that is affecting a subset of users trying to interact with our services. We are working on  a fix to address the issues.
```

**8. Added: Update** (resolved) · 2026-05-22 03:39 UTC

```diff
+ We have applied a fix and are seeing recovery across our systems
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-22 01:55 UTC | Major incident: API errors affecting message sends, session starts, and billing operations (this change) | outage |

All Discord changes: [timeline](https://rewindex.com/company/discord/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ie8deaba908e364 · Markdown: https://rewindex.com/change/ie8deaba908e364.md · JSON: https://rewindex.com/api/v1/changes/ie8deaba908e364 · Generated 2026-10-18T03:32:09.053Z
