# WorkOS: Major incident: Elevated errors across SSO and AuthKit

**Summary:** _summary pending_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-10-23 15:57 UTC · Detected: 2026-10-23 16:03 UTC
- [Source: https://status.workos.com/incidents/ct4rvjngrj0f](https://status.workos.com/incidents/ct4rvjngrj0f)
- [Company: WorkOS](https://rewindex.com/company/workos.md)
- Versions: before (none: first archived) → after incident\_version:324/ct4rvjngrj0f@e584d880806c
- Change 1 of 3 for this incident

Incident page (full timeline): [Elevated errors across SSO and AuthKit](https://rewindex.com/company/workos/incidents/ct4rvjngrj0f.md)
## What changed

**1. Added: Title**

```diff
+ Elevated errors across SSO and AuthKit
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-23 15:57 UTC
```

**5. Added: Affected components**

```diff
+ AuthKit, Core Services - AuthKit, Core Services - SSO, SSO
```

**6. Added: Update** (investigating) · 2026-10-23 15:57 UTC

```diff
+ We are seeing elevated errors and request latency across SSO and AuthKit due to network degradation and an upstream provider.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 15:57 UTC | Major incident: Elevated errors across SSO and AuthKit (this change) | degradation |
| 2026-10-23 16:14 UTC | [Incident updated: Elevated errors across SSO and AuthKit](https://rewindex.com/change/ra6b1ecc0f62bcd.md) | Normal progress |
| 2026-10-23 17:04 UTC | [Incident updated: Elevated errors across SSO and AuthKit](https://rewindex.com/change/r4a009a72e2c14e.md) | Normal progress |

Next: [change](https://rewindex.com/change/ra6b1ecc0f62bcd.md) · All WorkOS changes: [timeline](https://rewindex.com/company/workos/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ie853d30a663b22 · Markdown: https://rewindex.com/change/ie853d30a663b22.md · JSON: https://rewindex.com/api/v1/changes/ie853d30a663b22 · Generated 2026-10-24T12:03:15.715Z