# Render: Major incident: Service instability in Singapore

**Summary:** Render reported a major degradation in Singapore affecting deploys and inbound traffic, with unexpected web service restarts or intermittent availability; Free service spin-ups from idle were temporarily disabled. The incident started at 2026-08-31 15:47 UTC and was resolved at 2026-08-31 18:09 UTC, lasting 2 h 21 min. Render implemented a fix but did not specify its details. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-08-31 15:47 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/mk0p4x9j70kr](https://stspg.io/mk0p4x9j70kr)
- [Company: Render](https://rewindex.com/company/render.md)
- Versions: before (none: first archived) → after incident\_version:203/tnqygynnn3jt@882a8d39b868
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Service instability in Singapore
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-31 15:47 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-31 18:09 UTC
```

**6. Added: Affected components**

```diff
+ Builds and Deploys, Singapore - Builds and Deploys, Singapore - Web Services, Web Services
```

**7. Added: Update** (investigating) · 2026-08-31 15:47 UTC

```diff
+ We are investigating service instability affecting some web services in our Singapore region. Customers may experience unexpected service restarts or intermittent availability. Our team is actively investigating and working to restore normal operation. We will provide an update as more information becomes available.
```

**8. Added: Update** (investigating) · 2026-08-31 16:08 UTC

```diff
+ We've observed that deploys are primarily affected by this.
```

**9. Added: Update** (investigating) · 2026-08-31 16:33 UTC

```diff
+ Inbound traffic to Singapore services is impacted. Free service spin-ups (from idle) in Singapore have been temporarily disabled while we continue to investigate.
```

**10. Added: Update** (monitoring) · 2026-08-31 17:22 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**11. Added: Update** (resolved) · 2026-08-31 18:09 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-31 15:47 UTC | Major incident: Service instability in Singapore (this change) | degradation |

All Render changes: [timeline](https://rewindex.com/company/render/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ie8420888e978e5 · Markdown: https://rewindex.com/change/ie8420888e978e5.md · JSON: https://rewindex.com/api/v1/changes/ie8420888e978e5 · Generated 2026-10-18T00:39:24.612Z