# Docker: Major incident: Issues building DHI customizations

**Summary:** Docker reported a major incident affecting builds of DHI customizations from 2026-08-17 15:21 UTC to 2026-08-17 22:04 UTC, lasting 6 h 43 min. Docker attributed the disruption to a third-party vendor outage and confirmed customizations were going through after the GitHub outage ended. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-17 15:21 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://www.dockerstatus.com/incidents/01M0DR2PEPVJ4MAZJ2ZT5V743Z](https://www.dockerstatus.com/incidents/01M0DR2PEPVJ4MAZJ2ZT5V743Z)
- [Company: Docker](https://rewindex.com/company/docker.md)
- Versions: before (none: first archived) → after incident\_version:184/01M0DR2PEPVJ4MAZJ2ZT5V743Z@afbfb18ba053
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Issues building DHI customizations
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-17 15:21 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-17 22:04 UTC
```

**6. Added: Update** (identified) · 2026-08-17 15:21 UTC

```diff
+ Due to a 3rd party vendor's outage, we're having issues building DHI customizations. We'll keep monitoring the situation.
```

**7. Added: Update** (resolved) · 2026-08-17 22:04 UTC

```diff
+ GitHub outage is over and the customizations are going through.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-17 15:21 UTC | Major incident: Issues building DHI customizations (this change) | outage |

All Docker changes: [timeline](https://rewindex.com/company/docker/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ie77129165e6238 · Markdown: https://rewindex.com/change/ie77129165e6238.md · JSON: https://rewindex.com/api/v1/changes/ie77129165e6238 · Generated 2026-10-18T03:32:31.699Z