# Pulumi: Critical incident: Major outage in Pulumi Cloud API

**Summary:** Pulumi reported a critical outage affecting the Pulumi Cloud API and Deployments, starting at 2024-11-18 19:40 UTC and resolved at 2024-11-18 19:59 UTC; the computed duration was 18 min. A fix was implemented by 19:50 UTC, followed by monitoring. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-11-18 19:40 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/n1bmdf1msfz8](https://stspg.io/n1bmdf1msfz8)
- [Company: Pulumi](https://rewindex.com/company/pulumi.md)
- Versions: before (none: first archived) → after incident\_version:200/8t8w2cp9grwh@de177ba73afd
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Major outage in Pulumi Cloud API
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-11-18 19:40 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-11-18 19:59 UTC
```

**6. Added: Affected components**

```diff
+ API, Deployments
```

**7. Added: Update** (investigating) · 2024-11-18 19:40 UTC

```diff
+ We are aware of a major outage in the Pulumi Cloud API and are rolling out a fix.
```

**8. Added: Update** (monitoring) · 2024-11-18 19:50 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2024-11-18 19:59 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-11-18 19:40 UTC | Critical incident: Major outage in Pulumi Cloud API (this change) | outage |

All Pulumi changes: [timeline](https://rewindex.com/company/pulumi/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ie529390751659a · Markdown: https://rewindex.com/change/ie529390751659a.md · JSON: https://rewindex.com/api/v1/changes/ie529390751659a · Generated 2026-10-18T01:54:31.976Z