# Elastic Cloud: Major incident: Intermittent Elastic Cloud Serverless Availability Issues in AWS us-east-1

**Summary:** Elastic Cloud reported a major incident in AWS us-east-1 that could intermittently make Elastic Cloud Serverless projects unavailable or prevent new project creation. It ran from 2026-06-15 17:31 UTC to 2026-06-15 19:13 UTC, lasting 1 h 42 min; Elastic reported mitigation at 18:00 UTC and subsequent resolution. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-06-15 17:31 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/zb3xswhr3s46](https://stspg.io/zb3xswhr3s46)
- [Company: Elastic Cloud](https://rewindex.com/company/elastic-cloud.md)
- Versions: before (none: first archived) → after incident\_version:276/7sdtjsffknmh@bb55c035bcbb
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Intermittent Elastic Cloud Serverless Availability Issues in AWS us-east-1
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-15 17:31 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-15 19:13 UTC
```

**6. Added: Affected components**

```diff
+ Elastic Cloud Serverless
```

**7. Added: Update** (investigating) · 2026-06-15 17:31 UTC

```diff
+ We are currently investigating an intermittent issue which may cause unavailability of Elastic Cloud Serverless projects or the inability to create new Serverless projects in AWS us-east-1.  We will continue to update status as we learn more.
```

**8. Added: Update** (monitoring) · 2026-06-15 18:00 UTC

```diff
+ This issue has been mitigated, and we are continuing to monitor the situation.
```

**9. Added: Update** (resolved) · 2026-06-15 19:13 UTC

```diff
+ This issue has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-15 17:31 UTC | Major incident: Intermittent Elastic Cloud Serverless Availability Issues in AWS us-east-1 (this change) | degradation |

All Elastic Cloud changes: [timeline](https://rewindex.com/company/elastic-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ie4dd99ed98b0ab · Markdown: https://rewindex.com/change/ie4dd99ed98b0ab.md · JSON: https://rewindex.com/api/v1/changes/ie4dd99ed98b0ab · Generated 2026-10-18T02:55:10.305Z