# Cartesia: Major incident: Intermittent timeouts on TTS endpoints

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-08-05 21:36 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://status.cartesia.ai/incidents/01KZ9X2WYN2JPBQ7XF3T1PZQTF](https://status.cartesia.ai/incidents/01KZ9X2WYN2JPBQ7XF3T1PZQTF)
- [Company: Cartesia](https://rewindex.com/company/cartesia.md)
- Versions: before (none: first archived) → after incident\_version:674/01KZ9X2WYN2JPBQ7XF3T1PZQTF@9f8d125d86f4
- Change 1 of 1 for this incident

Incident page (full timeline): [Intermittent timeouts on TTS endpoints](https://rewindex.com/company/cartesia/incidents/01KZ9X2WYN2JPBQ7XF3T1PZQTF.md)
## What changed

**1. Added: Title**

```diff
+ Intermittent timeouts on TTS endpoints
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-05 21:36 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-05 23:21 UTC
```

**6. Added: Update** (investigating) · 2026-08-05 21:25 UTC

```diff
+ We are investigating the issue.
```

**7. Added: Update** (investigating) · 2026-08-05 21:36 UTC

```diff
+ We are investigating the issue.
```

**8. Added: Update** (investigating) · 2026-08-05 21:43 UTC

```diff
+ We have identified some network issues and are attempting to mitigate the issue.
```

**9. Added: Update** (identified) · 2026-08-05 21:45 UTC

```diff
+ Rerouting traffic
```

**10. Added: Update** (monitoring) · 2026-08-05 21:50 UTC

```diff
+ We have mitigated the issue on our end and are continuing to monitor the state of our service.
```

**11. Added: Update** (resolved) · 2026-08-05 23:21 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-05 21:36 UTC | Major incident: Intermittent timeouts on TTS endpoints (this change) | major |

All Cartesia changes: [timeline](https://rewindex.com/company/cartesia/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ie4bab8d951b3ca · Markdown: https://rewindex.com/change/ie4bab8d951b3ca.md · JSON: https://rewindex.com/api/v1/changes/ie4bab8d951b3ca · Generated 2026-10-20T00:00:43.049Z