# Sentry: Critical incident: Sentry dashboard down

**Summary:** Sentry’s Dashboard was down in both US and EU regions in a critical incident starting at 2026-10-06 18:57 UTC and lasting 42 min. Sentry deployed a fix at 19:20 UTC and marked the Dashboard operational at 2026-10-06 19:40 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-06 18:57 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/6msnks20qj6k](https://stspg.io/6msnks20qj6k)
- [Company: Sentry](https://rewindex.com/company/sentry.md)
- Versions: before (none: first archived) → after incident\_version:288/925b57x0v6xk@5a7352e308bf
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Sentry dashboard down
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-06 18:57 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-06 19:40 UTC
```

**6. Added: Affected components**

```diff
+ Dashboard
```

**7. Added: Update** (investigating) · 2026-10-06 18:57 UTC

```diff
+ We are investigating an issue impacting our dashboard in both US and EU regions
```

**8. Added: Update** (identified) · 2026-10-06 19:04 UTC

```diff
+ We have identified the issue and are working on a fix
```

**9. Added: Update** (monitoring) · 2026-10-06 19:20 UTC

```diff
+ We have deployed a fix and are things are recovering. We are continuing to monitor the situation.
```

**10. Added: Update** (resolved) · 2026-10-06 19:40 UTC

```diff
+ Dashboard is back to operational.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-06 18:57 UTC | Critical incident: Sentry dashboard down (this change) | outage |

All Sentry changes: [timeline](https://rewindex.com/company/sentry/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ie40788aa3cf02c · Markdown: https://rewindex.com/change/ie40788aa3cf02c.md · JSON: https://rewindex.com/api/v1/changes/ie40788aa3cf02c · Generated 2026-10-18T03:32:09.226Z