# Tabnine: Major incident: Tabnine App website is not working properly

**Summary:** Tabnine reported a major outage affecting Management - Tabnine App and Tabnine App, with the management site partially available. The incident started at 2023-09-05 12:50 UTC and was resolved at 2023-09-05 15:55 UTC; the recorded duration was 3 h 4 min. Tabnine stated the problem was identified and fixed but provided no cause. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2023-09-05 12:50 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/fq86dh3db6zk](https://stspg.io/fq86dh3db6zk)
- [Company: Tabnine](https://rewindex.com/company/tabnine.md)
- Versions: before (none: first archived) → after incident\_version:42/674vdptvrbrp@56dd4e194775
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Tabnine App website is not working properly
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-09-05 12:50 UTC
```

**5. Added: Resolved time**

```diff
+ 2023-09-05 15:55 UTC
```

**6. Added: Affected components**

```diff
+ Management - Tabnine App, Tabnine App
```

**7. Added: Update** (investigating) · 2023-09-05 11:50 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (investigating) · 2023-09-05 14:19 UTC

```diff
+ Management site is partially available. we are still investigating the problem.
```

**9. Added: Update** (investigating) · 2023-09-05 15:48 UTC

```diff
+ problem identified and fixed
```

**10. Added: Update** (resolved) · 2023-09-05 15:55 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-09-05 12:50 UTC | Major incident: Tabnine App website is not working properly (this change) | outage |

All Tabnine changes: [timeline](https://rewindex.com/company/tabnine/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ie2acf5d2eacb89 · Markdown: https://rewindex.com/change/ie2acf5d2eacb89.md · JSON: https://rewindex.com/api/v1/changes/ie2acf5d2eacb89 · Generated 2026-10-18T01:30:04.286Z