# Drata: Major incident: Bulk Actions on Personnel Degraded

**Summary:** Drata temporarily disabled the 'Bulk Actions' button on the Personnel page, preventing customers from using that functionality. The vendor rated the incident major; it began 2026-06-22 18:01 UTC and lasted 4 days 3 h, resolving at 2026-06-26 21:18 UTC. Drata reported an edge case during validation and deployed a fix before resolution. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-22 18:01 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/jw7hkcp0ccr9](https://stspg.io/jw7hkcp0ccr9)
- [Company: Drata](https://rewindex.com/company/drata.md)
- Versions: before (none: first archived) → after incident\_version:309/d0dm11nfs2s2@6cde047f899b
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Bulk Actions on Personnel Degraded
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-22 18:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-26 21:18 UTC
```

**6. Added: Update** (monitoring) · 2026-06-22 18:01 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**7. Added: Update** (monitoring) · 2026-06-22 18:02 UTC

```diff
+ We've identified an issue with 'Bulk Actions' button on Personnel page and have temporarily disabled this functionality while we work on a resolution.
```

**8. Added: Update** (monitoring) · 2026-06-22 23:35 UTC

```diff
+ We are currently validating the fix for the Bulk Actions issue. Once validation is complete, we will proceed with deployment.
```

**9. Added: Update** (monitoring) · 2026-06-23 18:37 UTC

```diff
+ Our team has found an edge case during validation and is working to resolve this issue prior to proceeding with deployment.
```

**10. Added: Update** (monitoring) · 2026-06-24 16:13 UTC

```diff
+ The team has identified a fix for the edge case and is continuing to work toward resolving the issue.
```

**11. Added: Update** (monitoring) · 2026-06-25 23:30 UTC

```diff
+ We have deployed the fix for the Bulk Action issue. Our team will continue to monitor before marking the issue as resolved.
```

**12. Added: Update** (resolved) · 2026-06-26 21:18 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-22 18:01 UTC | Major incident: Bulk Actions on Personnel Degraded (this change) | outage |

All Drata changes: [timeline](https://rewindex.com/company/drata/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ie2449b06194fa5 · Markdown: https://rewindex.com/change/ie2449b06194fa5.md · JSON: https://rewindex.com/api/v1/changes/ie2449b06194fa5 · Generated 2026-10-18T02:29:40.274Z