# Astronomer: Major incident: Delayed delivery of Astro Alerts

**Summary:** Astro Alerts notifications may be delayed for some customers in an incident Astronomer rated major, starting at 2026-10-20 06:40 UTC. It was still open when archived, open for 0 min at the last update; Astronomer was investigating and had not stated a cause or fix. _(machine-written, sol)_
## Part of an outage event

- [Google Cloud europe-west2 outage, Oct 20, 2026: 19 vendors, 19 incidents](https://rewindex.com/events/2026-10-20-google-cloud-europe-west2)
- This incident started in the same window without naming Google Cloud (timing only, not evidence of a link). (timing only, posted +32 min vs Google Cloud’s own post)

```mermaid
flowchart LR
  root["Google Cloud europe-west2<br/>posted 06:08 UTC"]:::root
  before["Posted before Google Cloud did<br/>1 vendor, 1 blamed Google Cloud<br/>JFrog"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed Google Cloud<br/>Aiven, Northflank, Elastic Cloud, dbt Labs"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed Google Cloud<br/>MongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse Cloud"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 1 blamed Google Cloud<br/>Grafana Cloud, Confluent"]:::blames
  root --> later
  me["Astronomer (this incident)<br/>posted +32 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-10-20 06:40 UTC · Detected: 2026-10-20 06:53 UTC
- [Source: https://status.astronomer.io/incidents/01M5C0MER2KMXS4ZVJ2E1G3QMP](https://status.astronomer.io/incidents/01M5C0MER2KMXS4ZVJ2E1G3QMP)
- [Company: Astronomer](https://rewindex.com/company/astronomer.md)
- Versions: before (none: first archived) → after incident\_version:135/01M5C0MER2KMXS4ZVJ2E1G3QMP@7d660cfa0870
- Change 1 of 4 for this incident

Incident page (full timeline): [Delayed delivery of Astro Alerts](https://rewindex.com/company/astronomer/incidents/01M5C0MER2KMXS4ZVJ2E1G3QMP.md)
## What changed

**1. Added: Title**

```diff
+ Delayed delivery of Astro Alerts
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-20 06:40 UTC
```

**5. Added: Update** (investigating) · 2026-10-20 06:40 UTC

```diff
+ We are investigating an issue where Astro Alerts notifications may be delayed for some customers. Our team is actively working to resolve the issue, and we will provide an update as soon as we have more information.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 06:40 UTC | Major incident: Delayed delivery of Astro Alerts (this change) | degradation |
| 2026-10-20 08:03 UTC | [Incident updated: Delayed delivery of Astro Alerts](https://rewindex.com/change/rdc5cc50b5fc96d.md) | Normal progress |
| 2026-10-20 10:43 UTC | [Incident updated: Delayed delivery of Astro Alerts](https://rewindex.com/change/rf24877d0da8219.md) |  |
| 2026-10-20 12:43 UTC | [Incident updated: Delayed delivery of Astro Alerts](https://rewindex.com/change/rd095528805ebcf.md) |  |

Next: [change](https://rewindex.com/change/rdc5cc50b5fc96d.md) · All Astronomer changes: [timeline](https://rewindex.com/company/astronomer/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ie2197fac78d43e · Markdown: https://rewindex.com/change/ie2197fac78d43e.md · JSON: https://rewindex.com/api/v1/changes/ie2197fac78d43e · Generated 2026-10-21T02:16:41.668Z