# CockroachDB: Major incident: Connectivity Issues

**Summary:** CockroachDB reported major connectivity issues isolated to its \`Europe-West-1\` Serverless cluster in GCP, starting 2023-09-08 15:47 UTC. A fix was implemented by 09-08 16:09 UTC, and the incident was resolved at 2023-09-08 17:01 UTC; the reported duration was 1 h 13 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2023-09-08 15:47 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/t2kg6n7gj5h7](https://stspg.io/t2kg6n7gj5h7)
- [Company: CockroachDB](https://rewindex.com/company/cockroachdb.md)
- Versions: before (none: first archived) → after incident\_version:138/sdm6tsn0562b@a7d237de6da4
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Connectivity Issues
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-09-08 15:47 UTC
```

**5. Added: Resolved time**

```diff
+ 2023-09-08 17:01 UTC
```

**6. Added: Affected components**

```diff
+ CockroachDB Basic/Standard, CockroachDB Serverless, GCP - Google Cloud Platform Google Compute Engine
```

**7. Added: Update** (investigating) · 2023-09-08 15:47 UTC

```diff
+ We are currently looking into connectivity issues in our Serverless environment. The impact is currently isolated to our ʹEurope-West-1ʹ Serverless cluster in GCP
```

**8. Added: Update** (investigating) · 2023-09-08 15:50 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (monitoring) · 2023-09-08 16:09 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2023-09-08 17:01 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-09-08 15:47 UTC | Major incident: Connectivity Issues (this change) | outage |

All CockroachDB changes: [timeline](https://rewindex.com/company/cockroachdb/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ie0bb4c69e016e1 · Markdown: https://rewindex.com/change/ie0bb4c69e016e1.md · JSON: https://rewindex.com/api/v1/changes/ie0bb4c69e016e1 · Generated 2026-10-18T02:55:12.129Z