# Baseten: Major incident: Elevated errors for GLM 5.2 on Model APIs. **Dedicated Inference is not affected**

**Summary:** Baseten reported a major incident with elevated errors for GLM 5.2 on Model APIs; Dedicated Inference was not affected. It started at 2026-07-03 02:59 UTC and resolved at 2026-07-03 04:25 UTC, lasting 1 h 25 min. A fix was implemented and monitored before resolution. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-03 02:59 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/6q8xx0vclt63](https://stspg.io/6q8xx0vclt63)
- [Company: Baseten](https://rewindex.com/company/baseten.md)
- Versions: before (none: first archived) → after incident\_version:3/1xrz0dzks8y1@c3d2d43c06b0
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated errors for GLM 5.2 on Model APIs. **Dedicated Inference is not affected**
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-03 02:59 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-03 04:25 UTC
```

**6. Added: Affected components**

```diff
+ Model APIs
```

**7. Added: Update** (investigating) · 2026-07-03 02:59 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (investigating) · 2026-07-03 03:06 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (monitoring) · 2026-07-03 03:56 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2026-07-03 04:25 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-03 02:59 UTC | Major incident: Elevated errors for GLM 5.2 on Model APIs. \*\*Dedicated Inference is not affected\*\* (this change) | outage |

All Baseten changes: [timeline](https://rewindex.com/company/baseten/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/ide4d2c326eab2c · Markdown: https://rewindex.com/change/ide4d2c326eab2c.md · JSON: https://rewindex.com/api/v1/changes/ide4d2c326eab2c · Generated 2026-10-18T01:29:44.950Z