# CockroachDB: Major incident: Dedicated Cluster Operations Errors

**Summary:** CockroachDB reported a major outage preventing Dedicated cluster creation and edits and potentially affecting Cloud Console pages connecting to Serverless and Dedicated clusters; SQL connections worked normally. Starting 2024-07-18 01:56 UTC, it lasted 12 h 49 min and was resolved at 2024-07-18 14:45 UTC after the vendor addressed an unspecified underlying cause. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-07-18 01:56 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/14hfc7rdvqs0](https://stspg.io/14hfc7rdvqs0)
- [Company: CockroachDB](https://rewindex.com/company/cockroachdb.md)
- Versions: before (none: first archived) → after incident\_version:138/s74j9kgz4gd8@7ea5a2501b9f
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Dedicated Cluster Operations Errors
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-07-18 01:56 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-07-18 14:45 UTC
```

**6. Added: Affected components**

```diff
+ Cloud Console, CockroachDB Advanced, CockroachDB Basic/Standard, CockroachDB Cloud Console, CockroachDB Dedicated, CockroachDB Serverless
```

**7. Added: Update** (identified) · 2024-07-18 01:56 UTC

```diff
+ We are investigating an issue that is preventing CockroachDB Cloud Dedicated cluster creation and edit operations from running successfully.
```

**8. Added: Update** (identified) · 2024-07-18 02:34 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**9. Added: Update** (identified) · 2024-07-18 03:04 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**10. Added: Update** (identified) · 2024-07-18 03:16 UTC

```diff
+ We have further identified that this issue may impact pages within the Cloud Console that connect to Serverless and Dedicated clusters. SQL connections to both Serverless and Dedicated clusters are working normally. We are continuing to investigate the cause of this outage and working towards a solution.
```

**11. Added: Update** (identified) · 2024-07-18 03:41 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**12. Added: Update** (monitoring) · 2024-07-18 04:20 UTC

```diff
+ We have resolved the underlying cause of the outages, and are monitoring to ensure the system remains operational.
```

**13. Added: Update** (resolved) · 2024-07-18 14:45 UTC

```diff
+ Cluster operations and Cloud Console pages are restored to normal working order.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-07-18 01:56 UTC | Major incident: Dedicated Cluster Operations Errors (this change) | outage |

All CockroachDB changes: [timeline](https://rewindex.com/company/cockroachdb/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/iddfd3d30d790f5 · Markdown: https://rewindex.com/change/iddfd3d30d790f5.md · JSON: https://rewindex.com/api/v1/changes/iddfd3d30d790f5 · Generated 2026-10-18T02:54:10.533Z