# Substack: Major incident: Errors loading notes feed

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-03-24 23:41 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/pdgbht148nvv](https://stspg.io/pdgbht148nvv)
- [Company: Substack](https://rewindex.com/company/substack.md)
- Versions: before (none: first archived) → after incident\_version:261/5p1hndywfy1y@b772946c9c1a
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Errors loading notes feed
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-03-24 23:41 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-03-25 00:09 UTC
```

**6. Added: Affected components**

```diff
+ Substack.com
```

**7. Added: Update** (identified) · 2025-03-24 23:41 UTC

```diff
+ We have identified an issue preventing users from loading the notes feed and are implementing a fix
```

**8. Added: Update** (monitoring) · 2025-03-25 00:02 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2025-03-25 00:09 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-03-24 23:41 UTC | Major incident: Errors loading notes feed (this change) | outage |

All Substack changes: [timeline](https://rewindex.com/company/substack/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/idcd6080fa61e4a · Markdown: https://rewindex.com/change/idcd6080fa61e4a.md · JSON: https://rewindex.com/api/v1/changes/idcd6080fa61e4a · Generated 2026-10-18T00:37:43.376Z