# Asana: Major incident: Partial API outage

**Summary:** Asana reported a major partial API outage affecting API, Mobile, US - API, and US - Mobile, starting 2026-09-30 14:31 UTC and resolved at 2026-09-30 15:21 UTC after 50 min. Asana reported system recovery and monitoring at 15:09 UTC; no cause or specific fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-30 14:31 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/b5t6b0v009x9](https://stspg.io/b5t6b0v009x9)
- [Company: Asana](https://rewindex.com/company/asana.md)
- Versions: before (none: first archived) → after incident\_version:90/tqy08q0k3xt2@bd6902c29d48
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Partial API outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-30 14:31 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-30 15:21 UTC
```

**6. Added: Affected components**

```diff
+ API, Mobile, US - API, US - Mobile
```

**7. Added: Update** (investigating) · 2026-09-30 14:31 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2026-09-30 15:09 UTC

```diff
+ We are currently seeing system recovery and are actively monitoring the situation to ensure a full recovery.
```

**9. Added: Update** (resolved) · 2026-09-30 15:21 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-30 14:31 UTC | Major incident: Partial API outage (this change) | outage |

All Asana changes: [timeline](https://rewindex.com/company/asana/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/idb81d0e06dc1f5 · Markdown: https://rewindex.com/change/idb81d0e06dc1f5.md · JSON: https://rewindex.com/api/v1/changes/idb81d0e06dc1f5 · Generated 2026-10-18T01:30:42.840Z