# Datadog: Major incident: Delayed Traces in APM Trace Search

**Summary:** Datadog reported a major APM degradation starting 2026-03-27 18:57 UTC, causing missing or delayed traces in APM Trace Search and delayed trace-based monitors; user impact was reported since 5pm UTC. A fix was implemented, and the incident was resolved at 2026-03-27 19:30 UTC, with a recorded duration of 32 min. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-03-27 18:57 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/4qqxn4k2w7n5](https://stspg.io/4qqxn4k2w7n5)
- [Company: Datadog](https://rewindex.com/company/datadog.md)
- Versions: before (none: first archived) → after incident\_version:274/y1trpqc54210@d2095fdeed77
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Delayed Traces in APM Trace Search
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-27 18:57 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-27 19:30 UTC
```

**6. Added: Affected components**

```diff
+ APM
```

**7. Added: Update** (investigating) · 2026-03-27 18:57 UTC

```diff
+ We are investigating increased latency in processing and storing Traces in APM. As a result of this issue, some users may see missing or delayed traces in APM Trace Search since 5pm UTC. They may also experience delay in APM trace-based monitors.
```

**8. Added: Update** (identified) · 2026-03-27 19:17 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2026-03-27 19:21 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2026-03-27 19:30 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-27 18:57 UTC | Major incident: Delayed Traces in APM Trace Search (this change) | degradation |

All Datadog changes: [timeline](https://rewindex.com/company/datadog/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/idb774238f2d1a1 · Markdown: https://rewindex.com/change/idb774238f2d1a1.md · JSON: https://rewindex.com/api/v1/changes/idb774238f2d1a1 · Generated 2026-10-18T02:55:08.166Z
