# Loops: Major incident: increased rate of 500 level responses

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-03-02 22:58 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/xljp9hgprf66](https://stspg.io/xljp9hgprf66)
- [Company: Loops](https://rewindex.com/company/loops.md)
- Versions: before (none: first archived) → after incident\_version:743/kn37tlx40p41@94a4fb225cfa
- Change 1 of 1 for this incident

Incident page (full timeline): [increased rate of 500 level responses](https://rewindex.com/company/loops/incidents/kn37tlx40p41.md)
## What changed

**1. Added: Title**

```diff
+ increased rate of 500 level responses
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-02 22:58 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-02 23:44 UTC
```

**6. Added: Affected components**

```diff
+ API, App
```

**7. Added: Update** (investigating) · 2026-03-02 22:58 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2026-03-02 23:09 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (resolved) · 2026-03-02 23:44 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-02 22:58 UTC | Major incident: increased rate of 500 level responses (this change) | major |

All Loops changes: [timeline](https://rewindex.com/company/loops/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/ida218ee465a715 · Markdown: https://rewindex.com/change/ida218ee465a715.md · JSON: https://rewindex.com/api/v1/changes/ida218ee465a715 · Generated 2026-10-20T00:01:24.478Z