# CockroachDB: Major incident: Cloud Console Social Login Auth Unavailable

**Summary:** CockroachDB reported a major Cloud Console outage affecting social login for customers using personal/non-SSO Microsoft accounts. It started at 2026-03-18 15:23 UTC and was resolved at 2026-03-18 16:02 UTC, lasting 39 min; Microsoft social login was restored. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-18 15:23 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/j929qnlsxmdx](https://stspg.io/j929qnlsxmdx)
- [Company: CockroachDB](https://rewindex.com/company/cockroachdb.md)
- Versions: before (none: first archived) → after incident\_version:138/00jvnybkz9z0@6c1442e6b591
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Cloud Console Social Login Auth Unavailable
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-18 15:23 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-18 16:02 UTC
```

**6. Added: Affected components**

```diff
+ Cloud Console, CockroachDB Cloud Console
```

**7. Added: Update** (investigating) · 2026-03-18 15:23 UTC

```diff
+ Social logins for customers using personal/non-SSO Microsoft accounts is currently unavailable. Our teams are aware and currently investigating.
```

**8. Added: Update** (resolved) · 2026-03-18 16:02 UTC

```diff
+ Social login for Microsoft accounts is now available. Please reach out to support if you continue to experience issues.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-18 15:23 UTC | Major incident: Cloud Console Social Login Auth Unavailable (this change) | outage |

All CockroachDB changes: [timeline](https://rewindex.com/company/cockroachdb/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/id918c5dafd7ada · Markdown: https://rewindex.com/change/id918c5dafd7ada.md · JSON: https://rewindex.com/api/v1/changes/id918c5dafd7ada · Generated 2026-10-18T02:55:00.113Z