# Pipedream: Major incident: Package installation through npm yielding "Failed to fetch" errors

**Summary:** Pipedream reported a major incident affecting npm package installation: 500 errors could cause "Failed to fetch" errors when testing or deploying code steps using third-party npm packages. It started at 2023-10-30 20:19 UTC and was resolved at 2023-10-30 20:44 UTC, lasting 25 min; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2023-10-30 20:19 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/s3v0cb68tvc8](https://stspg.io/s3v0cb68tvc8)
- [Company: Pipedream](https://rewindex.com/company/pipedream.md)
- Versions: before (none: first archived) → after incident\_version:61/9v7cbv27yc88@a5bc10125fd5
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Package installation through npm yielding "Failed to fetch" errors
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-10-30 20:19 UTC
```

**5. Added: Resolved time**

```diff
+ 2023-10-30 20:44 UTC
```

**6. Added: Affected components**

```diff
+ npm Package installation
```

**7. Added: Update** (identified) · 2023-10-30 20:19 UTC

```diff
+ We're seeing 500 errors reported from npm trying to install packages. You may see a "Failed to fetch" error when trying to test / deploy code steps that use third-party npm packages. We'll update this when the incident is resolved.
```

**8. Added: Update** (resolved) · 2023-10-30 20:44 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-10-30 20:19 UTC | Major incident: Package installation through npm yielding "Failed to fetch" errors (this change) | outage |

All Pipedream changes: [timeline](https://rewindex.com/company/pipedream/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/id8f6893fdbac40 · Markdown: https://rewindex.com/change/id8f6893fdbac40.md · JSON: https://rewindex.com/api/v1/changes/id8f6893fdbac40 · Generated 2026-10-18T02:28:29.621Z