# OVHcloud: Major incident: [SBG3][Dedicated Servers] - Rack S345A03 incident notification

> Major incident: [SBG3][Dedicated Servers] - Rack S345A03 incident notification. Detected 2026-11-13 by Rewindex: what changed on OVHcloud’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/id89fcf180cf294
Last updated: 2026-11-13T12:43:37Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-11-13 12:40 UTC · Detected: 2026-11-13 12:43 UTC
- [Source: https://bare-metal-servers.status-ovhcloud.com/incidents/gmf94dmsxrtf](https://bare-metal-servers.status-ovhcloud.com/incidents/gmf94dmsxrtf)
- [Company: OVHcloud](https://rewindex.com/company/ovhcloud.md)
- Versions: before (none: first archived) → after incident\_version:765/gmf94dmsxrtf@9a0979923c62
- Change 1 of 5 for this incident

Incident page (full timeline): [\[SBG3\]\[Dedicated Servers\] - Rack S345A03 incident notification](https://rewindex.com/company/ovhcloud/incidents/gmf94dmsxrtf.md)
## What changed

**1. Added: Title**

```diff
+ [SBG3][Dedicated Servers] - Rack S345A03 incident notification
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-11-13 12:40 UTC
```

**5. Added: Affected components**

```diff
+ Dedicated Servers || Global Infrastructure - SBG
```

**6. Added: Update** (identified) · 2026-11-13 12:40 UTC

```diff
+ We are currently experiencing an incident affecting our Dedicated Servers offering in the rack S345A03. The root cause has been identified. Please find the details of this incident below : Start time : 13/11/2026 12:35 UTC Impacted Service(s) : Some servers in the rack S345A03 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-13 12:40 UTC | Major incident: \[SBG3\]\[Dedicated Servers\] - Rack S345A03 incident notification (this change) | major |
| 2026-11-13 16:33 UTC | [Incident updated: \[SBG3\]\[Dedicated Servers\] - Rack S345A03 incident notification](https://rewindex.com/change/rd11a68d0bffd2b.md) |  |
| 2026-11-13 17:23 UTC | [Incident updated: \[SBG3\]\[Dedicated Servers\] - Rack S345A03 incident notification](https://rewindex.com/change/r32ae826501932e.md) |  |
| 2026-11-13 19:33 UTC | [Incident updated: \[SBG3\]\[Dedicated Servers\] - Rack S345A03 incident notification](https://rewindex.com/change/rf2b0d32d18d0ee.md) |  |
| 2026-11-13 21:23 UTC | [Incident updated: \[SBG3\]\[Dedicated Servers\] - Rack S345A03 incident notification](https://rewindex.com/change/r2fd3b3d72c68d1.md) |  |

Next: [change](https://rewindex.com/change/rd11a68d0bffd2b.md) · All OVHcloud changes: [timeline](https://rewindex.com/company/ovhcloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: [SBG3][Dedicated Servers] - Rack S345A03 incident notification on OVHcloud’s status page, changed 2026-11-13 12:40 UTC (change 1 of 5).

- Canonical URL: https://rewindex.com/change/id89fcf180cf294
- Citation: OVHcloud, “Major incident: [SBG3][Dedicated Servers] - Rack S345A03 incident notification” (2026-11-13 12:40 UTC). Archived by Rewindex: https://rewindex.com/change/id89fcf180cf294 (CC BY 4.0).
- Markdown link: `[OVHcloud: Major incident: SBG3Dedicated Servers - Rack S345A03 incident notification (2026-11-13)](https://rewindex.com/change/id89fcf180cf294)`


---
Canonical: https://rewindex.com/change/id89fcf180cf294 · Markdown: https://rewindex.com/change/id89fcf180cf294.md · JSON: https://rewindex.com/api/v1/changes/id89fcf180cf294 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-14T08:48:46.531Z