# Red Hat (incl. Quay.io): Major incident: Intermittent issues with RHEL 9 and RHUI downloads

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-03-10 17:03 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/vmw6bl0hhyty](https://stspg.io/vmw6bl0hhyty)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)
- Versions: before (none: first archived) → after incident\_version:753/00ctb7spqlfk@aff66cc62e57
- Change 1 of 1 for this incident

Incident page (full timeline): [Intermittent issues with RHEL 9 and RHUI downloads](https://rewindex.com/company/red-hat/incidents/00ctb7spqlfk.md)
## What changed

**1. Added: Title**

```diff
+ Intermittent issues with RHEL 9 and RHUI downloads
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-10 17:03 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-18 14:36 UTC
```

**6. Added: Affected components**

```diff
+ CDN and Entitlement Network - cdn.redhat.com, cdn.redhat.com
```

**7. Added: Update** (identified) · 2026-03-10 17:03 UTC

```diff
+ Update: Incident Reopened We are seeing a recurrence of the intermittent failures previously reported at https://status.redhat.com/incidents/6yxp7syh0z9v. Red Hat has confirmed intermittent failures when users attempt to download specific packages in Red Hat Enterprise Linux 9. The RHEL team is investigating. This was originally reported as "RHEL 9 AppStream repository synchronization on Red Hat Satellite 6 fails with duplicate key value error" in this public Knowledge Base: https://access.redhat.com/solutions/7139264. Red Hat Update Infrastructure (RHUI) has also been identified as impacted by this issue.
```

**8. Added: Update** (resolved) · 2026-03-18 14:36 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-10 17:03 UTC | Major incident: Intermittent issues with RHEL 9 and RHUI downloads (this change) | major |

All Red Hat (incl. Quay.io) changes: [timeline](https://rewindex.com/company/red-hat/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/id7495d61cde89f · Markdown: https://rewindex.com/change/id7495d61cde89f.md · JSON: https://rewindex.com/api/v1/changes/id7495d61cde89f · Generated 2026-10-20T00:17:19.867Z