# Brex: Critical incident: Sending money via international wire in non-USD currencies is unavailable

**Summary:** Brex reported a critical outage affecting Banking and Bill Pay: sending money or paying bills via international wire in non-USD currencies was unavailable. The incident started at 2025-11-01 20:06 UTC and was resolved at 2025-11-01 22:03 UTC, lasting 1 h 56 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-11-01 20:06 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/7gll2psv19yn](https://stspg.io/7gll2psv19yn)
- [Company: Brex](https://rewindex.com/company/brex.md)
- Versions: before (none: first archived) → after incident\_version:217/wtsb460sgbq4@8cf1285309eb
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Sending money via international wire in non-USD currencies is unavailable
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-11-01 20:06 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-11-01 22:03 UTC
```

**6. Added: Affected components**

```diff
+ Banking, Bill Pay
```

**7. Added: Update** (identified) · 2025-11-01 20:06 UTC

```diff
+ Sending money via international wire in non-USD currencies is unavailable
```

**8. Added: Update** (identified) · 2025-11-01 20:59 UTC

```diff
+ Sending money via international wire in non-USD currencies is unavailable
```

**9. Added: Update** (resolved) · 2025-11-01 22:03 UTC

```diff
+ The issue when sending money or paying a bill via international wire in non-USD currencies has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-11-01 20:06 UTC | Critical incident: Sending money via international wire in non-USD currencies is unavailable (this change) | outage |

All Brex changes: [timeline](https://rewindex.com/company/brex/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/id6fce448ed91f9 · Markdown: https://rewindex.com/change/id6fce448ed91f9.md · JSON: https://rewindex.com/api/v1/changes/id6fce448ed91f9 · Generated 2026-10-18T01:53:20.515Z