# Statuspage: Major incident: Elevated Errors for New SMS Subscriptions

**Summary:** Statuspage reported a major incident involving elevated errors for new SMS subscriptions, affecting Hosted Pages - SMS Subscription and SMS Subscription. It started at 2022-07-21 16:37 UTC and was resolved at 2022-07-21 16:49 UTC, lasting 12 min; no cause or specific fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2022-07-21 16:37 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: http://mstspg.co/wb4c8mkcccfk](http://mstspg.co/wb4c8mkcccfk)
- [Company: Statuspage](https://rewindex.com/company/statuspage.md)
- Versions: before (none: first archived) → after incident\_version:291/xvfs48vmctx2@9032522c6aac
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated Errors for New SMS Subscriptions
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2022-07-21 16:37 UTC
```

**5. Added: Resolved time**

```diff
+ 2022-07-21 16:49 UTC
```

**6. Added: Affected components**

```diff
+ Hosted Pages - SMS Subscription, SMS Subscription
```

**7. Added: Update** (investigating) · 2022-07-21 16:37 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (resolved) · 2022-07-21 16:49 UTC

```diff
+ We have resolved issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2022-07-21 16:37 UTC | Major incident: Elevated Errors for New SMS Subscriptions (this change) | outage |

All Statuspage changes: [timeline](https://rewindex.com/company/statuspage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/id6dc5ffc080590 · Markdown: https://rewindex.com/change/id6dc5ffc080590.md · JSON: https://rewindex.com/api/v1/changes/id6dc5ffc080590 · Generated 2026-10-18T02:54:10.634Z