# Terraform Cloud (HCP): Major incident: app.terraform.io is not loading

**Summary:** Terraform Cloud (HCP) reported a major outage involving degraded performance and inability to load app.terraform.io, starting 2026-07-30 23:06 UTC and resolved 2026-07-31 01:26 UTC, lasting 2 h 20 min. Engineering reported implementing a fix at 07-30 23:47 UTC and monitored until resolution; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-30 23:06 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://status.hashicorp.com/incidents/01KYTMEGH8061RBGTX8RJ394XJ](https://status.hashicorp.com/incidents/01KYTMEGH8061RBGTX8RJ394XJ)
- [Company: Terraform Cloud (HCP)](https://rewindex.com/company/terraform-cloud-hcp.md)
- Versions: before (none: first archived) → after incident\_version:212/01KYTMEGH8061RBGTX8RJ394XJ@fc3f84fed5cf
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ app.terraform.io is not loading
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-30 23:06 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-31 01:26 UTC
```

**6. Added: Update** (investigating) · 2026-07-30 23:06 UTC

```diff
+ Our Engineering team is investigating degraded performance and inability to load app.terraform.io "app.terraform.io": http://app.terraform.io. We will post updates with more information as it becomes available.
```

**7. Added: Update** (monitoring) · 2026-07-30 23:47 UTC

```diff
+ Our Engineering team has implemented a fix to resolve the issue. app.terraform.io "app.terraform.io": http://app.terraform.io should now load. We are continuing to monitor the situation closely and will post an update as soon as the issue is fully resolved.
```

**8. Added: Update** (resolved) · 2026-07-31 01:26 UTC

```diff
+ Our Engineering team has resolved the issue with app.terraform.io "app.terraform.io": http://app.terraform.io loading correctly. It should now be operating normally. If you continue to experience any problems, please open a ticket with our support team.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-30 23:06 UTC | Major incident: app.terraform.io is not loading (this change) | outage |

All Terraform Cloud (HCP) changes: [timeline](https://rewindex.com/company/terraform-cloud-hcp/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/id6467e445122df · Markdown: https://rewindex.com/change/id6467e445122df.md · JSON: https://rewindex.com/api/v1/changes/id6467e445122df · Generated 2026-10-18T00:36:58.528Z