# Xero: Major incident: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub

> Major incident: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub. Detected 2026-11-10 by Rewindex: what changed on Xero’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/id5b5d264e97efc
Last updated: 2026-11-10T01:13:49Z

**Summary:** _summary pending_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-11-10 01:04 UTC · Detected: 2026-11-10 01:13 UTC
- [Source: https://status.xero.com/incidents/bkc5jjs4c1q0](https://status.xero.com/incidents/bkc5jjs4c1q0)
- [Company: Xero](https://rewindex.com/company/xero.md)
- Versions: before (none: first archived) → after incident\_version:223/bkc5jjs4c1q0@16ac576f2787
- Change 1 of 3 for this incident

Incident page (full timeline): [Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub](https://rewindex.com/company/xero/incidents/bkc5jjs4c1q0.md)
## What changed

**1. Added: Title**

```diff
+ Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-10 01:04 UTC
```

**5. Added: Affected components**

```diff
+ Xero Partner Hub, Xero Tax - AU, Xero Tax - NZ
```

**6. Added: Update** (investigating) · 2026-11-10 01:04 UTC

```diff
+ We've become aware of an issue in Xero Partner Hub where customers are experiencing slowness and errors. Our Product Team are investigating and we'll provide updates here.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-10 01:04 UTC | Major incident: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub (this change) | degradation |
| 2026-11-10 01:33 UTC | [Incident updated: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub](https://rewindex.com/change/r471862435ae958.md) | Normal progress |
| 2026-11-10 02:13 UTC | [Incident updated: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub](https://rewindex.com/change/r9b04f8c431d8a1.md) | Normal progress |

Next: [change](https://rewindex.com/change/r471862435ae958.md) · All Xero changes: [timeline](https://rewindex.com/company/xero/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub on Xero’s status page, changed 2026-11-10 01:04 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/id5b5d264e97efc
- Citation: Xero, “Major incident: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub” (2026-11-10 01:04 UTC). Archived by Rewindex: https://rewindex.com/change/id5b5d264e97efc (CC BY 4.0).
- Markdown link: `[Xero: Major incident: Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub (2026-11-10)](https://rewindex.com/change/id5b5d264e97efc)`


---
Canonical: https://rewindex.com/change/id5b5d264e97efc · Markdown: https://rewindex.com/change/id5b5d264e97efc.md · JSON: https://rewindex.com/api/v1/changes/id5b5d264e97efc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:33:26.798Z