# CockroachDB: Major incident: Elevated error rate for some Standard and Basic clusters

**Summary:** CockroachDB reported a major incident with elevated error rates on isolated Standard and Basic clusters from 2024-11-19 16:48 UTC to 2024-11-19 18:36 UTC, lasting 1 h 48 min. Engineering reported identifying and resolving the root cause, without specifying it, and confirmed resolution for all affected clusters. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2024-11-19 16:48 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/hjd04kyyzjh9](https://stspg.io/hjd04kyyzjh9)
- [Company: CockroachDB](https://rewindex.com/company/cockroachdb.md)
- Versions: before (none: first archived) → after incident\_version:138/t5w2wdc1j9b4@138f7f254586
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated error rate for some Standard and Basic clusters
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-11-19 16:48 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-11-19 18:36 UTC
```

**6. Added: Update** (investigating) · 2024-11-19 16:48 UTC

```diff
+ We have received alerts indicating elevated error rates on isolated Standard and Basic clusters. The Engineering team is currently investigating the issue.
```

**7. Added: Update** (monitoring) · 2024-11-19 17:06 UTC

```diff
+ The root cause of the issue was identified and resolved. Engineering is monitoring the situation.
```

**8. Added: Update** (resolved) · 2024-11-19 18:36 UTC

```diff
+ The Engineering team has isolated and resolved the elevated error rate for all affected clusters.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-11-19 16:48 UTC | Major incident: Elevated error rate for some Standard and Basic clusters (this change) | outage |

All CockroachDB changes: [timeline](https://rewindex.com/company/cockroachdb/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/id491ac0efa03f6 · Markdown: https://rewindex.com/change/id491ac0efa03f6.md · JSON: https://rewindex.com/api/v1/changes/id491ac0efa03f6 · Generated 2026-10-18T02:54:54.247Z