# imgix: Major incident: Elevated SSL/TLS expiration errors for custom domains

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2024-11-26 14:55 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/bp2wl9cy368w](https://stspg.io/bp2wl9cy368w)
- [Company: imgix](https://rewindex.com/company/imgix.md)
- Versions: before (none: first archived) → after incident\_version:760/v117vjbm28fk@6ec06efb7c66
- Change 1 of 1 for this incident

Incident page (full timeline): [Elevated SSL/TLS expiration errors for custom domains](https://rewindex.com/company/imgix/incidents/v117vjbm28fk.md)
## What changed

**1. Added: Title**

```diff
+ Elevated SSL/TLS expiration errors for custom domains
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2024-11-26 14:55 UTC
```

**5. Added: Resolved time**

```diff
+ 2024-11-26 17:37 UTC
```

**6. Added: Affected components**

```diff
+ Content Delivery Network, Content Delivery Network - Content Delivery Network, Rendering Infrastructure
```

**7. Added: Update** (investigating) · 2024-11-26 14:55 UTC

```diff
+ We are investigating an issue with SSL certificate renewals for a small subset of our custom domains. Reports indicate that SSL certificates have expired and images might not be accessible over https, when using custom domains
```

**8. Added: Update** (investigating) · 2024-11-26 15:39 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (resolved) · 2024-11-26 17:37 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2024-11-26 14:55 UTC | Major incident: Elevated SSL/TLS expiration errors for custom domains (this change) | major |

All imgix changes: [timeline](https://rewindex.com/company/imgix/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/id2340376c9a1a7 · Markdown: https://rewindex.com/change/id2340376c9a1a7.md · JSON: https://rewindex.com/api/v1/changes/id2340376c9a1a7 · Generated 2026-10-20T00:48:52.942Z