# Render: Critical incident: Render Dashboard Unavailable

**Summary:** Render Dashboard was unavailable in a critical-impact incident starting 2026-07-15 00:22 UTC, resolved at 2026-07-15 00:54 UTC after 31 min. Render reported identifying the root cause and making a change that restored the dashboard, but did not specify the cause or fix. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-15 00:22 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/15d6ptcny98x](https://stspg.io/15d6ptcny98x)
- [Company: Render](https://rewindex.com/company/render.md)
- Versions: before (none: first archived) → after incident\_version:203/8jgndzrgr9f1@a10b0476248d
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Render Dashboard Unavailable
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-15 00:22 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-15 00:54 UTC
```

**6. Added: Affected components**

```diff
+ Render Dashboard
```

**7. Added: Update** (investigating) · 2026-07-15 00:22 UTC

```diff
+ We are currently investigating an issue with the availability of the Render Dashboard.
```

**8. Added: Update** (monitoring) · 2026-07-15 00:51 UTC

```diff
+ We have identified the root cause of this issue and have made a change to resolve it.  Our dashboard is back online.   We are now monitoring the issue to ensure it is fully resolved.
```

**9. Added: Update** (resolved) · 2026-07-15 00:54 UTC

```diff
+ This issue has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-15 00:22 UTC | Critical incident: Render Dashboard Unavailable (this change) | outage |

All Render changes: [timeline](https://rewindex.com/company/render/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/id020adda0adc20 · Markdown: https://rewindex.com/change/id020adda0adc20.md · JSON: https://rewindex.com/api/v1/changes/id020adda0adc20 · Generated 2026-10-18T02:29:24.450Z